Managed Accounts Receivable

    Accounts Receivable.
    Handled.

    PaidHero manages the day-to-day work of accounts receivable—from customer follow-up and AP coordination to payment issues, promises, and overdue invoices—working alongside your finance team or taking the workload off their plate.

    More AR capacity. Consistent execution. Complete visibility.

    SecurityPrivacyVisibility & control

    AR Operations Overview

    Activity & account status

    Total Receivables

    $1,840,000

    Current

    $1,155,650

    Past Due

    $684,350

    DSO

    42 days

    Payment Promises

    24

    Needs Attention

    12

    Account 001

    Follow-Up Active

    $42,500

    Account 002

    Awaiting AP

    $18,750

    Account 003

    Documentation Required

    $27,900

    Account 004

    Payment Promised

    $31,200

    Account 005

    Needs Attention

    $14,600

    Account 006

    Paid

    $9,800

    BUILT TO FIT YOUR TEAM

    Add AR Capacity Where You Need It.

    PaidHero works alongside your existing finance team and takes ownership of the AR work you need handled. Use us to support your current team, manage additional volume, own specific workflows or portfolios, or take responsibility for a larger portion of your receivables operation.

    EXTEND YOUR AR TEAM

    Add dedicated AR capacity without immediately adding another employee.

    TAKE AR WORK OFF FINANCE

    Move day-to-day receivables work off your Controller, accounting team, or other finance staff so they can focus on higher-value responsibilities.

    OWN A PORTFOLIO OR WORKFLOW

    Give PaidHero responsibility for a customer segment, location, business unit, receivables portfolio, or specific part of your AR process.

    MANAGE MORE OF AR

    Need more than additional capacity? PaidHero can take responsibility for a broader portion of your accounts receivable operation.

    Already have an AR team? Good. PaidHero is built to work with them.

    The AR Capacity Problem

    Your Finance Team Has Better Things to Do Than Manage Every Follow-Up.

    Accounts receivable demands constant execution. Customers need follow-up. AP departments need answers. Payment commitments need tracking. Missing documentation needs resolution. Aging accounts need attention.

    When that work competes with everything else on your finance team's plate, follow-up becomes inconsistent and receivables age.

    PaidHero adds dedicated AR capacity without requiring you to continually add internal headcount.

    01

    AR Competes for Internal Capacity

    Controllers and accounting teams often have higher-value work competing for their attention.

    02

    Consistency Matters

    AR performance depends on disciplined follow-up, tracking, and escalation—not occasional attention.

    03

    Exceptions Create Bottlenecks

    Missing POs, AP requirements, disputes, paperwork, and broken promises can keep otherwise collectible invoices outstanding.

    MANAGED AR

    The Day-to-Day AR Work. Off Your Team's Plate.

    PaidHero monitors outstanding receivables, follows up with customers, coordinates with AP, tracks payment commitments, identifies what's holding up payment, and keeps accounts moving—without requiring your team to manage every interaction.

    Invoice Outstanding
    Follow-Up
    Payment Issue Identified
    Issue Resolved
    Payment Commitment
    Continued Follow-Up
    Paid

    A MANAGED PROCESS, NOT A REMINDER TOOL

    PaidHero doesn't just send reminders. We help determine what's preventing payment, what needs to happen next, and who needs to be involved—then keep the process moving.

    FROM OUTSTANDING TO PAID

    We Handle the Work That Keeps Receivables Moving.

    From routine follow-up to the exceptions that delay payment, PaidHero manages the day-to-day work required to move receivables forward while your team maintains visibility and control.

    RECEIVABLE MONITORING

    Monitor outstanding invoices, due dates, aging, payment status, and accounts requiring attention.

    CUSTOMER FOLLOW-UP

    Consistent, professional follow-up through the appropriate channels and according to your communication standards.

    AP COORDINATION

    Communicate with customer AP teams, confirm payment status, identify requirements, and determine what's holding up payment.

    PAYMENT BLOCKER RESOLUTION

    Identify missing POs, documentation, approvals, billing discrepancies, vendor requirements, or other issues preventing payment and work to move them toward resolution.

    PAYMENT PROMISE TRACKING

    Track commitments to pay, promised payment dates, and follow up when commitments are missed.

    DOCUMENT & INFORMATION COORDINATION

    Identify what's required, coordinate available documentation, and bring your team in when information, authorization, or action is specifically needed from them.

    ESCALATION

    Adjust the level and approach of follow-up as accounts age, commitments are missed, or additional attention becomes necessary.

    REPORTING & VISIBILITY

    See what's outstanding, what's being worked, what's blocking payment, what customers have promised, and where your team needs to get involved.

    BUILT AROUND YOUR OPERATION

    Your AR Process Isn't Generic. Neither Is PaidHero.

    Every company gets paid differently. PaidHero is configured around your customers, industry, systems, communication standards, documentation requirements, internal responsibilities, and escalation rules.

    YOUR CUSTOMERS

    Different customers require different approaches. PaidHero can adapt follow-up based on the customer, relationship, account, and payment process.

    YOUR INDUSTRY

    Your industry shapes how invoices get paid. PaidHero can adapt workflows around POs, vendor requirements, documentation, approvals, AP processes, portals, project requirements, and other industry-specific payment dependencies.

    YOUR COMMUNICATION

    Define how PaidHero communicates with your customers—including tone, timing, cadence, channels, and escalation—so outreach reflects your company and customer relationships.

    YOUR TEAM

    Decide what PaidHero owns, what stays with your internal team, who gets notified, and when something requires your information, approval, or attention.

    YOUR WORKFLOW

    PaidHero fits into your existing AR operation instead of forcing your company into a generic follow-up sequence.

    Your customers. Your workflows. Your standards.
    PaidHero operates around them.

    SOFTWARE-POWERED. HUMAN-BACKED.

    Technology Handles the Repetitive Work. People Handle the Exceptions.

    PaidHero uses technology to monitor receivables, manage routine follow-up, understand responses, track payment commitments, and determine what needs to happen next.

    When something gets stuck, becomes unusual, or requires additional attention, our team is notified so it can be handled appropriately.

    01

    AUTOMATION

    Routine AR work happens consistently without someone on your team managing every next step.

    02

    INTELLIGENCE

    PaidHero responds to what's happening with each receivable—helping identify payment blockers, determine next actions, and keep the process moving.

    03

    HUMAN OVERSIGHT

    When an account requires additional attention or judgment, a person can step in rather than letting it disappear into an automated workflow.

    Software-powered. Human-backed. Fully managed.

    How It Works

    Plug PaidHero Into Your AR Operation.

    01

    UNDERSTAND

    We learn how your business gets paid—your customers, systems, workflows, industry requirements, communication standards, escalation rules, and where your team needs support.

    02

    CONFIGURE

    We configure PaidHero around your AR operation, including what we manage, how customers are contacted, when accounts are escalated, and when your team gets involved.

    03

    OPERATE

    PaidHero manages the agreed AR workflows—monitoring receivables, following up, coordinating with AP, tracking commitments, identifying blockers, and keeping accounts moving.

    04

    STAY INFORMED

    Your team maintains visibility into activity, payment status, commitments, blockers, and anything requiring your attention.

    PaidHero handles the day-to-day execution. Your team maintains visibility and control.

    Discuss Your AR Operation

    YOUR CUSTOMERS. YOUR BRAND.

    Professional AR Without Sacrificing the Customer Relationship.

    PaidHero operates as an extension of your team. Communication is configured around your tone, customer relationships, follow-up standards, and escalation policies—so receivables receive consistent attention without every interaction feeling like collections.

    PROFESSIONAL COMMUNICATION

    Customer interactions remain professional, respectful, and focused on resolution.

    YOUR COMMUNICATION STANDARDS

    Set the tone, cadence, channels, and approach appropriate for your customers.

    CONTROLLED ESCALATION

    Define when and how follow-up should become more persistent as accounts age.

    HUMAN OVERSIGHT

    When a customer situation requires additional attention, it can be reviewed rather than left entirely to automation.

    Your customers should feel like they're communicating with your AR operation—not a generic collection agency.

    Visibility Without the Day-to-Day Work

    Stay in Control Without Managing Every Follow-Up.

    See what's outstanding, what's being worked, what customers have promised, what's blocking payment, and where your team needs to get involved.

    PaidHero operates. You maintain visibility.

    AR Operations Overview

    Activity & account status

    Total Receivables

    $1,840,000

    Current

    $1,155,650

    Past Due

    $684,350

    DSO

    42 days

    Payment Promises

    24

    Needs Attention

    12

    Account 001

    Follow-Up Active

    Follow up today

    $42,500

    Account 002

    Awaiting AP

    Confirm payment status

    $18,750

    Account 003

    Documentation Required

    Request missing PO

    $27,900

    Account 004

    Payment Promised

    Check commitment Friday

    $31,200

    Account 005

    Needs Attention

    Review billing issue

    $14,600

    Account 006

    Paid

    Payment recorded

    $9,800

    Follow-Up ActiveAwaiting APPayment PromisedDocumentation NeededNeeds AttentionEscalatedPaid

    Account activity

    See what is outstanding and what is being worked.

    Commitments & blockers

    Track payment promises, AP requirements, and issues needing attention.

    Your involvement, when needed

    Stay informed when information, authorization, or a decision is required.

    More Than Another AR Tool

    You Don't Need Another Dashboard to Manage.

    Accounting and AR software can organize receivables, automate reminders, and show your team what needs attention. PaidHero goes further by helping operate the AR process itself.

    AR Software

    • Provides tools
    • Displays aging
    • Automates workflows
    • Tracks activity
    • Still requires your team to operate the process

    PaidHero

    • Provides technology
    • Executes agreed AR workflows
    • Follows up with customers
    • Coordinates with AP
    • Tracks commitments
    • Works through payment blockers
    • Escalates issues
    • Provides human oversight
    • Keeps management informed

    Don't just give your team another AR tool. Give them additional AR capacity.

    PaidHero complements your accounting software and ERP environment.

    A BETTER WAY TO SCALE AR

    Add AR Capacity Without Automatically Adding Headcount.

    When receivables volume grows, the traditional answer is often another hire. PaidHero gives finance teams another option: dedicated AR capacity that works alongside your existing operation and scales with the workload.

    ADDING INTERNAL CAPACITY

    • Recruiting and hiring
    • Onboarding and training
    • Additional salary and benefits
    • Employee management
    • Capacity tied to headcount
    • Additional systems and processes

    ADDING PAIDHERO

    • Dedicated AR capacity
    • No additional employee to recruit
    • Configured around your workflow
    • Technology-powered execution
    • Human oversight
    • Flexible capacity
    • Clear visibility and accountability

    Keep the finance team you need. Add PaidHero when you need more AR capacity.

    BUILT FOR YOUR INDUSTRY

    Different Industries Get Paid Differently.

    The path from invoice to payment isn't the same in every business. PaidHero adapts to the processes, documentation, customer relationships, and payment requirements common to your industry.

    MANUFACTURING & DISTRIBUTION

    Customer AP departments, POs, credit terms, documentation requirements, and high invoice volume.

    STAFFING

    Recurring billing, timesheet dependencies, frequent payment cycles, and client-specific AP processes.

    CONTRACTORS & COMMERCIAL SERVICES

    Project documentation, POs, approvals, billing requirements, and customer-specific payment processes.

    TRANSPORTATION & LOGISTICS

    High transaction volume, supporting documentation, customer AP coordination, and account-specific requirements.

    EQUIPMENT RENTAL & LEASING

    Commercial accounts, recurring receivables, contract-related billing, and ongoing customer relationships.

    PROFESSIONAL SERVICES

    High-value invoices, relationship-sensitive communication, approvals, and client-specific payment processes.

    PaidHero is configured around how your business gets paid—not the other way around.

    Who We Help

    Built for Companies Where AR Requires Real Attention.

    PaidHero is designed for established businesses with enough receivables volume, complexity, or customer-specific requirements that consistent AR execution matters.

    Wholesale & Distribution

    Manufacturing

    Staffing

    Commercial Services

    Contractors & Trades

    Transportation & Logistics

    Equipment Rental & Leasing

    Professional Services

    Multi-Location Businesses

    Built for CFOs, Controllers, finance leaders, AR teams, and business owners who need more capacity, consistency, and visibility across accounts receivable.

    See If PaidHero Fits Your Team →
    WHEN NORMAL AR FOLLOW-UP ISN'T ENOUGH

    Seriously Overdue? There's a Next Step.

    For eligible commercial accounts that have moved beyond normal AR follow-up, PaidHero offers focused B2B Recovery designed to pursue payment professionally and persistently.

    Performance-based pricing available for eligible accounts.

    Explore B2B Recovery

    Focused Support Includes

    • Seriously overdue commercial receivables
    • Focused recovery efforts
    • Professional outreach
    • Payment commitment tracking
    • Appropriate escalation
    • Account visibility

    B2B Recovery is separate from ongoing Managed AR and is available for eligible commercial receivables.

    BUILT AROUND YOUR AR OPERATION

    The Right Scope Depends on What You Need Us to Own.

    Some companies need additional capacity for a specific AR workflow or portfolio. Others want PaidHero to manage a much larger portion of the receivables process. We structure the engagement around your volume, complexity, systems, customers, and the level of responsibility you want PaidHero to take on.

    CUSTOM PRICING

    Managed AR

    Pricing is based on receivables volume, workflow complexity, systems, customer requirements, and the scope of work PaidHero manages.

    • Configured AR workflows
    • Professional customer follow-up
    • AP coordination
    • Payment blocker resolution
    • Technology and automation
    • Human oversight
    • Reporting and visibility
    • Scalable AR capacity

    FAQ

    Frequently Asked Questions

    MORE CAPACITY. LESS AR WORK FOR YOUR TEAM.

    Put PaidHero to Work on Your Receivables.

    Whether you need to support an existing AR team, take day-to-day receivables work off accounting, avoid another hire, or give PaidHero responsibility for a larger portion of the process, we'll configure the engagement around your operation.