EXTEND YOUR AR TEAM
Add dedicated AR capacity without immediately adding another employee.
PaidHero manages the day-to-day work of accounts receivable—from customer follow-up and AP coordination to payment issues, promises, and overdue invoices—working alongside your finance team or taking the workload off their plate.
More AR capacity. Consistent execution. Complete visibility.
AR Operations Overview
Total Receivables
$1,840,000
Current
$1,155,650
Past Due
$684,350
DSO
42 days
Payment Promises
24
Needs Attention
12
Account 001
Follow-Up Active
$42,500
Account 002
Awaiting AP
$18,750
Account 003
Documentation Required
$27,900
Account 004
Payment Promised
$31,200
Account 005
Needs Attention
$14,600
Account 006
Paid
$9,800
BUILT TO FIT YOUR TEAM
PaidHero works alongside your existing finance team and takes ownership of the AR work you need handled. Use us to support your current team, manage additional volume, own specific workflows or portfolios, or take responsibility for a larger portion of your receivables operation.
Add dedicated AR capacity without immediately adding another employee.
Move day-to-day receivables work off your Controller, accounting team, or other finance staff so they can focus on higher-value responsibilities.
Give PaidHero responsibility for a customer segment, location, business unit, receivables portfolio, or specific part of your AR process.
Need more than additional capacity? PaidHero can take responsibility for a broader portion of your accounts receivable operation.
Already have an AR team? Good. PaidHero is built to work with them.
The AR Capacity Problem
Accounts receivable demands constant execution. Customers need follow-up. AP departments need answers. Payment commitments need tracking. Missing documentation needs resolution. Aging accounts need attention.
When that work competes with everything else on your finance team's plate, follow-up becomes inconsistent and receivables age.
PaidHero adds dedicated AR capacity without requiring you to continually add internal headcount.
Controllers and accounting teams often have higher-value work competing for their attention.
AR performance depends on disciplined follow-up, tracking, and escalation—not occasional attention.
Missing POs, AP requirements, disputes, paperwork, and broken promises can keep otherwise collectible invoices outstanding.
PaidHero monitors outstanding receivables, follows up with customers, coordinates with AP, tracks payment commitments, identifies what's holding up payment, and keeps accounts moving—without requiring your team to manage every interaction.
A MANAGED PROCESS, NOT A REMINDER TOOL
PaidHero doesn't just send reminders. We help determine what's preventing payment, what needs to happen next, and who needs to be involved—then keep the process moving.
From routine follow-up to the exceptions that delay payment, PaidHero manages the day-to-day work required to move receivables forward while your team maintains visibility and control.
Monitor outstanding invoices, due dates, aging, payment status, and accounts requiring attention.
Consistent, professional follow-up through the appropriate channels and according to your communication standards.
Communicate with customer AP teams, confirm payment status, identify requirements, and determine what's holding up payment.
Identify missing POs, documentation, approvals, billing discrepancies, vendor requirements, or other issues preventing payment and work to move them toward resolution.
Track commitments to pay, promised payment dates, and follow up when commitments are missed.
Identify what's required, coordinate available documentation, and bring your team in when information, authorization, or action is specifically needed from them.
Adjust the level and approach of follow-up as accounts age, commitments are missed, or additional attention becomes necessary.
See what's outstanding, what's being worked, what's blocking payment, what customers have promised, and where your team needs to get involved.
BUILT AROUND YOUR OPERATION
Every company gets paid differently. PaidHero is configured around your customers, industry, systems, communication standards, documentation requirements, internal responsibilities, and escalation rules.
Different customers require different approaches. PaidHero can adapt follow-up based on the customer, relationship, account, and payment process.
Your industry shapes how invoices get paid. PaidHero can adapt workflows around POs, vendor requirements, documentation, approvals, AP processes, portals, project requirements, and other industry-specific payment dependencies.
Define how PaidHero communicates with your customers—including tone, timing, cadence, channels, and escalation—so outreach reflects your company and customer relationships.
Decide what PaidHero owns, what stays with your internal team, who gets notified, and when something requires your information, approval, or attention.
PaidHero fits into your existing AR operation instead of forcing your company into a generic follow-up sequence.
Your customers. Your workflows. Your standards.
PaidHero operates around them.
PaidHero uses technology to monitor receivables, manage routine follow-up, understand responses, track payment commitments, and determine what needs to happen next.
When something gets stuck, becomes unusual, or requires additional attention, our team is notified so it can be handled appropriately.
01
Routine AR work happens consistently without someone on your team managing every next step.
02
PaidHero responds to what's happening with each receivable—helping identify payment blockers, determine next actions, and keep the process moving.
03
When an account requires additional attention or judgment, a person can step in rather than letting it disappear into an automated workflow.
Software-powered. Human-backed. Fully managed.
How It Works
We learn how your business gets paid—your customers, systems, workflows, industry requirements, communication standards, escalation rules, and where your team needs support.
We configure PaidHero around your AR operation, including what we manage, how customers are contacted, when accounts are escalated, and when your team gets involved.
PaidHero manages the agreed AR workflows—monitoring receivables, following up, coordinating with AP, tracking commitments, identifying blockers, and keeping accounts moving.
Your team maintains visibility into activity, payment status, commitments, blockers, and anything requiring your attention.
PaidHero handles the day-to-day execution. Your team maintains visibility and control.
Discuss Your AR OperationYOUR CUSTOMERS. YOUR BRAND.
PaidHero operates as an extension of your team. Communication is configured around your tone, customer relationships, follow-up standards, and escalation policies—so receivables receive consistent attention without every interaction feeling like collections.
Customer interactions remain professional, respectful, and focused on resolution.
Set the tone, cadence, channels, and approach appropriate for your customers.
Define when and how follow-up should become more persistent as accounts age.
When a customer situation requires additional attention, it can be reviewed rather than left entirely to automation.
Your customers should feel like they're communicating with your AR operation—not a generic collection agency.
Visibility Without the Day-to-Day Work
See what's outstanding, what's being worked, what customers have promised, what's blocking payment, and where your team needs to get involved.
PaidHero operates. You maintain visibility.
AR Operations Overview
Total Receivables
$1,840,000
Current
$1,155,650
Past Due
$684,350
DSO
42 days
Payment Promises
24
Needs Attention
12
Account 001
Follow-Up Active
Follow up today
$42,500
Account 002
Awaiting AP
Confirm payment status
$18,750
Account 003
Documentation Required
Request missing PO
$27,900
Account 004
Payment Promised
Check commitment Friday
$31,200
Account 005
Needs Attention
Review billing issue
$14,600
Account 006
Paid
Payment recorded
$9,800
See what is outstanding and what is being worked.
Track payment promises, AP requirements, and issues needing attention.
Stay informed when information, authorization, or a decision is required.
More Than Another AR Tool
Accounting and AR software can organize receivables, automate reminders, and show your team what needs attention. PaidHero goes further by helping operate the AR process itself.
AR Software
PaidHero
Don't just give your team another AR tool. Give them additional AR capacity.
PaidHero complements your accounting software and ERP environment.
A BETTER WAY TO SCALE AR
When receivables volume grows, the traditional answer is often another hire. PaidHero gives finance teams another option: dedicated AR capacity that works alongside your existing operation and scales with the workload.
Keep the finance team you need. Add PaidHero when you need more AR capacity.
BUILT FOR YOUR INDUSTRY
The path from invoice to payment isn't the same in every business. PaidHero adapts to the processes, documentation, customer relationships, and payment requirements common to your industry.
Customer AP departments, POs, credit terms, documentation requirements, and high invoice volume.
Recurring billing, timesheet dependencies, frequent payment cycles, and client-specific AP processes.
Project documentation, POs, approvals, billing requirements, and customer-specific payment processes.
High transaction volume, supporting documentation, customer AP coordination, and account-specific requirements.
Commercial accounts, recurring receivables, contract-related billing, and ongoing customer relationships.
High-value invoices, relationship-sensitive communication, approvals, and client-specific payment processes.
PaidHero is configured around how your business gets paid—not the other way around.
PaidHero is designed for established businesses with enough receivables volume, complexity, or customer-specific requirements that consistent AR execution matters.
Built for CFOs, Controllers, finance leaders, AR teams, and business owners who need more capacity, consistency, and visibility across accounts receivable.
See If PaidHero Fits Your Team →For eligible commercial accounts that have moved beyond normal AR follow-up, PaidHero offers focused B2B Recovery designed to pursue payment professionally and persistently.
Performance-based pricing available for eligible accounts.
Explore B2B RecoveryFocused Support Includes
B2B Recovery is separate from ongoing Managed AR and is available for eligible commercial receivables.
BUILT AROUND YOUR AR OPERATION
Some companies need additional capacity for a specific AR workflow or portfolio. Others want PaidHero to manage a much larger portion of the receivables process. We structure the engagement around your volume, complexity, systems, customers, and the level of responsibility you want PaidHero to take on.
Pricing is based on receivables volume, workflow complexity, systems, customer requirements, and the scope of work PaidHero manages.
FAQ
MORE CAPACITY. LESS AR WORK FOR YOUR TEAM.
Whether you need to support an existing AR team, take day-to-day receivables work off accounting, avoid another hire, or give PaidHero responsibility for a larger portion of the process, we'll configure the engagement around your operation.